Features
Your whole front desk, by text.
Six parts that work together. Keep your own booking system and get the receptionist, win-back texts and dashboard, or switch to our calendar and get them all.
AI Text Receptionist
Every client text gets an answer, even at midnight.
Clients text the way they talk to friends. The receptionist answers questions about your hours and location and sends your booking link. When it can't help, it says so and brings you in.
- Answers in your salon's name, day and night
- Never makes up a price or an opening
- Texts you with the client's message when a person is needed
- A second local number, so your own line is never touched
Almond & Oat Nails
Today 11:48 PM
Hi! Are you open Sunday? I need a fill 💅
Hi Mia! Yes, we're open Sunday 11 AM to 5 PM. You can see open times and book here: book.dragonflyping.com/almond-and-oat
Perfect, booking now. Thank you!
Online Booking Page & Staff Calendar
Clients book online. Your team sees the day at a glance.
Your booking page shows only the times you are open and a technician is free. Your team books, moves and cancels from the calendar, and every change texts the client once.
- Online booking any time, groups and several services in one visit
- A text when a visit is booked, moved or cancelled
- One column per technician, with their hours and time off
- Works on a phone at the front desk
Saturday, Oct 3
+ New bookingMia T.
Gel manicure
Group of 3
Pedicures
Sara P.
Acrylic fill
Jo W.
Dip powder
Tess L.
Full set
Booked online
Manicure
Reminders with Text-to-Confirm
Reminders your clients actually answer.
A no-show is an empty chair you could have filled. Reminders go out on their own, and you know in the afternoon who hasn't confirmed for tomorrow.
- A reminder the day before and the day of
- Clients confirm by texting C
- A list of who hasn't confirmed, texted to you at 4 PM
Almond & Oat Nails
Friday 10:00 AM
Hi Mia, a reminder from Almond & Oat Nails: gel manicure tomorrow, Sat Oct 3 at 2:00 PM, 101 Example St. Reply C to confirm. To change it, use your booking link. Reply STOP to unsubscribe.
C
Confirmed ✓
Automatic Waitlist Fill
A cancelled spot goes to your waitlist, not to waste.
When a client cancels, the opening is offered by text to the people waiting for one.
- Offered to your waitlist by text
- The first to reply BOOK holds the spot
- You approve with one text, and the calendar updates
- 1
9:02 AM
Sara cancels her 2:00 PM appointment.
- 2
9:02 AM
The spot is offered by text to the people on your waitlist.
- 3
9:15 AM
Jo replies BOOK. You approve with one text, and the visit is on your calendar.
Lapsed-Client Win-Back
Invite your lost regulars back.
Regulars drift away. We text them in your name, and each one who replies gets a real answer.
- Texts go out in your salon's name
- When a client replies, the receptionist takes over
- Anyone who replies STOP stops getting texts
Before anything is sent
- We find the clients who stopped coming
- Only clients we are allowed to text are included
- You read and approve every word
- You mark anyone you don't want texted
Owner Dashboard
See every conversation and every result.
Sign in on your phone or computer, any time.
- Every client conversation in one place
- Who was texted, who replied, who booked
- Why a client was not texted, in plain words
- Staff get their own logins, without Settings or Results
Results
- Texts answered
- Every one, day and night
- Win-back texts
- Who replied, who booked, who opted out
- Not texted
- The reason, in plain words
- Clients asked for
- Services you don't offer yet
Add-ons
Look your best on Google.
Google Review Requests
One text after a visit asking for a Google review. Every client is asked, as Google's rules require.
Salon Website
A fast website on your own web address, with your menu, prices, hours and a Book button.
See what it would do for your salon.
Book a demo. We walk you through it, and we can look at your client list for free to show how many regulars stopped coming.